One subscription per kitchen you operate. Cancel any time. 14-day money-back guarantee. Paid from day one because trials hurt.
Two parts to every plan: a setup fee starting at $3,000 per location covering build, brand, menu, integrations, training, and a soft launch — plus your monthly subscription. $48k–$300k+ saved per year on marketplace commissions and recovered direct revenue: 6–60× year-1 return.
Custom-branded ordering site (your colors, fonts, copy), menu import (we AI-import from any URL, PDF, or build manually with you), one POS integration included (Toast/Lightspeed/Square/Clover — additional ones $1,500 each), Stripe Connect onboarding, Twilio + Resend wiring, kitchen device pairing, staff training (2 sessions, recorded), and a soft launch with promo support. End-to-end in 2-3 weeks. Setup floor is $3,000 — no package starts cheaper.
Because the work is real. A pure-SaaS competitor takes 6-12 weeks because you do all the configuration yourself. We do it for you in 2-3 weeks and your kitchen is live. The setup fee covers human time. Most operators see $48k–$300k+ saved in year one — 6× to 60× return on the full year-one cost.
Because every location costs us about the same to run regardless of how many staff use it. Per-seat pricing punishes restaurants for adding staff. Ours doesn't.
A single location can run unlimited brands at no extra charge. You pay for the kitchen, not the concept. Per-brand fees would punish you for innovating.
No. Monthly only after the setup. Stop any time. We earn the renewal every month.
Zero. We don't take a cut of your sales. Stripe takes their standard 2.9% + 30¢ for card processing. We don't markup.
Yes. Upgrade or downgrade any time, prorated by Stripe automatically. Switching from Operator to Operator + Marketplace adds Otter ingestion plus DAVO plus AI briefing the same day.
One POS is included in the setup fee. Each additional POS (e.g. you run Toast at one location and Square at another) is $1,500 one-time.
Not for the standard SaaS yet. Independents and small chains (under 20 locations) only at launch. Chains over 20 locations: ask about Concierge.