One subscription per kitchen you operate. Cancel any time. 14-day money-back guarantee. Paid from day one because trials hurt.
Setup is included, no setup fee. We build your branded ordering site, import your menu, wire your integrations, train your staff, and run a soft launch as part of the plan. Most operators are live in under two weeks. $48k to $300k+ saved per year on marketplace commissions and recovered direct revenue: 6x to 60x year-1 return.
Everything, at no charge. Setup is included in every plan: a custom-branded ordering site (your colors, fonts, copy), menu import (we AI-import from any URL, PDF, or build manually with you), one POS integration (Toast/Lightspeed/Square/Clover), Stripe Connect onboarding, Twilio + Resend wiring, kitchen device pairing, staff training (2 sessions, recorded), and a soft launch with promo support. Most operators are live in under two weeks.
Because getting you live is our job, not a line item. A pure-SaaS competitor takes 6 to 12 weeks because you do all the configuration yourself. We do it for you, and most operators are live in under two weeks. Most operators see $48k to $300k+ saved in year one, a 6x to 60x return on the full year-one cost.
Because every location costs us about the same to run regardless of how many staff use it. Per-seat pricing punishes restaurants for adding staff. Ours doesn't.
A single location can run unlimited brands at no extra charge. You pay for the kitchen, not the concept. Per-brand fees would punish you for innovating.
No. Month to month from day one. Stop any time. We earn the renewal every month.
You pay zero. We never take a cut of your sales, and you keep 100% of your food revenue. Your diners pay a small flat order fee at checkout: $0.99 on pickup, $2.99 on delivery, $0 dine-in, flat on every order no matter the subtotal (catering orders bill a 10% service fee instead). Stripe takes their standard 2.9% + 30¢ for card processing. We don't markup.
Yes. Upgrade or downgrade any time, prorated by Stripe automatically. Switching from Operator to Operator + Marketplace adds Otter ingestion plus DAVO plus AI briefing the same day.
One POS integration is included with onboarding. Each additional POS (e.g. you run Toast at one location and Square at another) is $1,500 one-time.
Not for the standard SaaS yet. Independents and small chains (under 20 locations) only at launch. Chains over 20 locations: ask about Concierge.