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◆ Pricing

Per location. No tricks.

One subscription per kitchen you operate. Cancel any time. 14-day money-back guarantee. Paid from day one because trials hurt.

Setup is included, no setup fee. We build your branded ordering site, import your menu, wire your integrations, train your staff, and run a soft launch as part of the plan. We get you live in under a week. Modeled across operators: $48,000 to $300,000+ per location per year at 3,000 to 12,000 orders a month, which is 6x to 60x the year-one subscription.

Operator
$399
/ location / mo
No setup fee
  • ◆Direct ordering site (subdomain or custom domain)
  • ◆POS integration: Clover, Square or Shift4 included
  • ◆Toast supported (Toast bills its own $50/mo integration fee)
  • ◆Customer CRM + segments
  • ◆Stripe Connect payments
  • ◆SMS + email customer notifications
  • ◆Loyalty program: points, tier ladder, birthday and referral rewards
  • ◆Review requests with AI-drafted responses
  • ◆Email marketing automations: abandoned cart, win-back, birthday, second order, welcome
  • ◆Gift cards + referral codes
  • ◆Post-order customer surveys
  • ◆SEO city and dish pages for your storefront
  • ◆Sales tax report for any day or period, with CSV export
  • ◆AI shift briefing (Claude-powered)
  • ◆Email support
Start free signup
Operator + Tablet
$499
/ location / mo
No setup fee
  • ◆Everything in Operator
  • ◆Uber Eats, DoorDash, Grubhub and your own website orders all land on ONE tablet
  • ◆One ticket flow for the kitchen, so staff stop juggling three tablets
  • ◆A kitchen tablet, set up and shipped to you, ready to use
  • ◆Courier dispatch for delivery orders
  • ◆See how much each channel makes you, and what the apps take
  • ◆A plan for winning orders back onto your own site
  • ◆Priority support
Start free signup
Concierge
$599
/ location / mo
No setup fee
  • ◆Everything in Operator + Tablet
  • ◆We set the whole thing up for you
  • ◆Run up to 5 brands out of one kitchen
  • ◆Your own domain, and a site built for phones
  • ◆Shipping: sell your packaged goods nationwide
  • ◆We connect whichever POS you already run
  • ◆One named person you can call, not a ticket queue
  • ◆A direct line to the people who build it
  • ◆We stay with you for 30 days after you open
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◆ FAQ

What does onboarding include?

Everything, at no charge. Setup is included in every plan: a custom-branded ordering site (your colors, fonts, copy), menu import (we AI-import from any URL, PDF, or build manually with you), one POS integration (Clover, Square or Shift4; Toast works with Toast's own $50/mo integration fee), Stripe Connect onboarding, Twilio + Resend wiring, kitchen device pairing, staff training (2 sessions, recorded), and a soft launch with promo support. We get you live in under a week.

Why is setup free?

Because getting you live is our job, not a line item. A pure-SaaS competitor takes 6 to 12 weeks because you do all the configuration yourself. We do it for you, and we get you live in under a week. Modeled across operators: $48,000 to $300,000+ per location per year at 3,000 to 12,000 orders a month, which is 6x to 60x the year-one subscription.

Why per location instead of per seat?

Because every location costs us about the same to run regardless of how many staff use it. Per-seat pricing punishes restaurants for adding staff. Ours doesn't.

What if I have ghost-kitchen brands at one location?

Ghost-kitchen brands ride Concierge, which runs up to 5 brands out of one kitchen with no per-brand fee. Operator and Operator + Tablet are one brand per location. You pay for the kitchen, not per order on the concept.

Do I have to commit annually?

No. Month to month from day one. Stop any time. We earn the renewal every month.

What about transaction or per-order fees?

You pay zero. We never take a cut of your sales, and you keep 100% of your food revenue. Your diners pay a small flat order fee at checkout: $0.99 on pickup, $0.99 on delivery, $0 dine-in, flat on every order no matter the subtotal (catering orders bill a 10% service fee instead). Stripe takes their standard 2.9% + 30¢ for card processing. We don't markup.

Can I switch monthly tiers later?

Yes. Upgrade or downgrade any time, prorated by Stripe automatically. Switching from Operator to Operator + Tablet adds the kitchen tablet and Otter marketplace ingestion.

Do you work with chains?

Not for the standard SaaS yet. Independents and small chains (under 20 locations) only at launch. Chains over 20 locations: ask about Concierge.